Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2026

1. Information We Collect

When you use ColgateInvestment, we collect the following categories of information:

  • Account Information: Full name, email address, phone number, and country of residence provided during registration.
  • Identity Verification (KYC): Full legal name and government-issued ID image submitted for verification purposes.
  • Financial Data: Deposit amounts, wallet addresses, withdrawal requests, and transaction history.
  • Usage Data: IP address, browser type, device information, and pages visited on the Platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Platform and your account.
  • Process deposits, withdrawals, and investment transactions.
  • Verify your identity and comply with KYC/AML obligations.
  • Send you account notifications, transaction confirmations, and security alerts.
  • Detect, prevent, and investigate fraud or unauthorized access.
  • Improve the Platform based on usage patterns and feedback.

3. Data Storage and Security

Your data is stored on secure servers with access controls, encryption, and regular security reviews. KYC documents (ID images) are stored in encrypted form and accessible only to authorized administrators for verification purposes. We do not store full payment card details.

While we implement robust security measures, no system is completely immune to breaches. We encourage you to use a strong, unique password and to enable any available account security features.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:

  • Legal Obligations: When required by law, court order, or regulatory authority.
  • Fraud Prevention: With law enforcement or fraud prevention agencies when necessary.
  • Service Providers: With trusted third-party providers who assist in operating the Platform, under strict confidentiality obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Cookies and Tracking

The Platform may use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze usage. You may disable cookies in your browser settings, but doing so may affect the functionality of the Platform.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account closure, we may retain certain records for up to 7 years to comply with legal and regulatory obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@colgateinvestment.com.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Platform. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Policy.

10. Contact

For privacy-related enquiries, contact us at privacy@colgateinvestment.com.